**Terms and Conditions for Posh Pleasures Boutique**
**1. Acceptance of Terms:**
By accessing and using the Posh Pleasures Boutique website, you agree to comply with and be bound by these terms and conditions. If you do not agree, please refrain from using our services.
**2. Products and Services:**
Posh Pleasures Boutique offers a range of products and services. Descriptions, prices, and availability are subject to change without notice.
**3. Ordering and Payment:**
To place an order, you must provide accurate and complete information. Payments are processed securely. We reserve the right to refuse or cancel any order.
**4. Shipping and Returns:**
Shipping details and return policies are outlined in our Shipping and Returns Policy. Please review these terms before making a purchase.
**5. User Account:**
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information. Notify us immediately of any unauthorized use.
**6. Intellectual Property:**
All content on our website, including logos, images, and text, is the property of Posh Pleasures Boutique and is protected by intellectual property laws.
**7. Limitation of Liability:**
Posh Pleasures Boutique is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services.
**8. Governing Law:**
These terms and conditions are governed by the laws of State of New York . Any disputes shall be resolved in the courts of State of New York .
**9. Changes to Terms:**
We reserve the right to update or modify these terms and conditions at any time. Check this page for any changes.
**10. Contact Us:**
If you have questions about our terms and conditions, contact us at ts@poshpleasuresboutique.com
**Return and Refund Policy for Posh Pleasures Boutique**
**Intimate Apparel:**
- We understand the sensitivity of intimate apparel. To maintain hygiene standards, we do not accept returns on intimate apparel unless the item is damaged.
- Customers are required to notify us of any damages within 48 hours of receiving the product.
- Damaged items will be eligible for a replacement or a refund.
**Other Products:**
- For all other products, customers can initiate a return within 30 days of the purchase date.
- The product must be unused and in its original condition for a return to be accepted.
- Returns for other products are eligible for either a store credit or a refund.
**Refund Process:**
- Please note that the refund amount will not include any shipping costs incurred during the initial purchase.
- We will cover shipping if we are at fault for mistakes or damaged goods.
- Refunds will be processed within 7-10 business days upon receiving the returned item.
**Contact for Returns:**
- Before initiating a return, customers must contact us for detailed instructions.
- For return inquiries, please reach out to us via email at ts@poshpleasuresboutique.com
This policy is designed to ensure a fair and transparent process for our customers. Please feel free to contact us if you have any questions or concerns regarding your purchase. We are not responsible for lost or stolen packages.
All verified orders will receive an initial email confirming the purchase, and a second email with tracking information.
Orders are evaluated by fraud detection services. If your order is deemed fraudulent / too risky to fulfill, payment will be voided and all funds will be released back to the original payment method.
Orders are typically processed within 24-48 hours of receiving verified payment information. Orders placed on Saturday night and Sunday (and holidays) will be shipped the following week. Note that during peak seasons, shipments may experience slight delays.
Shipping is FREE on orders of $75 or more. For orders less than $75, shipping is $8.99.
These are approximate shipping times. We cannot guarantee your order will be delivered within these timeframes - especially during holidays. (Example: if Thanksgiving is Thursday, any orders placed Wednesday night / Thursday will not be shipped until Friday or Monday.) For assistance with shipments that exceed the above timeframes, contact us and we’ll be happy to assist. Email: ts@poshpleasuresboutique.com or chat
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